Rishav Roy, Operations & Automation Specialist
Ex-ops guy who got tired of manual work. Now I build tools so nobody else has to.
Currently
Tea Country Holidays
Based in
Kolkata, India
(originally from Jorhat, Assam)
Commits
... Commits
on GitHub
Credentials
CourseraPaid Projects
Project 01
A custom database-driven travel platform built for a non-technical agency owner. The CMS lets her manage 34 packages across 24 destinations, update pricing, and post new offers, without touching code or calling a developer.
Project 02
A cloud-hosted membership CRM with a custom billing engine, salary-slip generator, and operational dashboard, optimized for the owner’s older laptop and iPhone 15 Pro Max.
Project 03
An e-commerce platform for a gaming YouTuber with 12K+ subscribers. Payments via Stripe and PayPal are held through a secure transaction workflow until order completion and a 7-day security window expires.
Technical Experiments
A curation of side ventures, open-source utilities, and architectural prototypes built to test new front-end patterns and local-first databases.
Gym CRM (Offline Local-First)
Local-first member management system & in-browser OCR Aadhaar scanning
A commercial-grade offline-first CRM designed for basement gyms with dead cellular zones. Features real-time camera-based OCR text extraction for frictionless member onboarding, and client-side IndexedDB local database replication that automatically queue broadcasts and notifications until internet service resumes.
About
My path into software engineering didn't start with side projects. It started with shipping commercial platforms for paying clients. After six-plus years in operations, I got tired of watching businesses drown in manual work. So I started building the tools to fix it.
Today I build production-ready web applications with a focus on reliability, easy maintenance, and real business value. My operational background runs through everything I build: I don't write code for the sake of it. I build systems that non-technical owners can actually run themselves: managing their own data, their own pricing, their own content, without calling a developer every time something needs to change.
I use AI heavily as a development and productivity tool. It accelerates architecture decisions, debugging, testing, and routine work. But I don't treat it as a substitute for engineering judgment. I architect the systems, review every critical line of code, validate the outcomes, and take full responsibility for the final product. I'm also actively deepening my understanding of AI systems, exploring areas like retrieval-augmented generation and model evaluation, while continuing to ship production software for real clients.
Work Experience
FOIA Specialist
RemoteSSB Media Pvt. Ltd.
- Processed a massive volume of Freedom of Information Act requests (1,500+ submitted) while working fully remotely.
- Collaborated with U.S. police departments and public agencies to secure body-worn camera footage, averaging 55 files per month with a personal best of 110.
- Ensured accurate documentation, monitored strict deadlines, and upheld compliance across various jurisdictions while overseeing a database of 100+ agencies.
- Managed multiple simultaneous cases via professional email and phone correspondence, handling between 300 and 400 emails each week.
- Developed exceptional time management, written communication, and autonomous problem-solving abilities within an asynchronous remote work environment.
HR, Administration & Purchase
3RM Management Limited
- Directed HR operations supporting a team of 30 to 40 field employees and 8 to 10 office staff members.
- Administered INR 4 to 5 lakh in biweekly operational budgets covering procurement and general administrative expenses.
- Drafted project quotations reaching up to INR 5,10,000 for various rural energy infrastructure initiatives.
Assistant Manager
Yogesh Commercial Pvt. Ltd. (YCPL)
- Supervised day-to-day operations for a workforce comprising 30 to 40 laborers and 8 to 10 office employees.
- Sourced and onboarded 15 new sales representatives during a tight 2 to 3 week timeframe.
- Distributed INR 8 to 10 lakh on a monthly basis to manage sourcing and logistics for ongoing rural energy infrastructure developments.
- Converted decades of physical account files into digital formats using OCR and Claude AI, completely phasing out paper archives. This initiative served as my introduction to practical AI-orchestrated workflows.
Founder & COO
Shangrila Enterprise
- Established and operated an independent commodity trading business, bringing on laborers on an as-needed basis (typically 5 to 6 concurrently).
- Grew the business to achieve INR 3.5 Cr in total cumulative turnover, securing individual transactions valued up to INR 1.4 Cr.
- Managed all aspects of compliance, procurement, and logistics from start to finish across 95+ locations throughout India.
- Cultivated and sustained strong business relationships with international clients located in Japan, China, and Russia.
Skills
Languages & Frameworks
Backend & Data
AI-Orchestrated Development
SEO & Performance
Tools & Platforms
Education
Bachelor of Computer Applications (BCA), Semester II
Manipal University, Jaipur
Senior Secondary (Arts)
Kendriya Vidyalaya, Vikaspuri, New Delhi
Languages
English
Fluent
Hindi
Fluent
Assamese
Fluent
Bangla
Basic
